Work Injury Management

Committed to Excellence

ECM’s team work approach provides optimal claim resolution by providing expert medical case management services to the injured worker, the claim representative and the employer. A case can be referred for full field-based case management or as a task assignment which might include a review of the medical records or a one-time attendance at a medical appointment. Our case managers will address diagnosis, causation of the work incident to the diagnosis, underlying medical or pre-existing trauma conditions, return to work potential and target to modified duty and full duty and recovery time-frames with the medical providers.

Communication of the assessment information will be discussed, faxed or emailed to the claim representative and employer following the assessment process. Critical events, complications, or issues will be discussed immediately with all parties to assist with claim review.