Work Injury Management
Work Injury Management
ECM’s team work approach provides optimal claim resolution by providing expert medical case management services to the injured worker, the claim representative and the employer. A case can be referred for full field-based case management or as a task assignment which might include a review of the medical records or a one-time attendance at a medical appointment. Our case managers will address diagnosis, causation of the work incident to the diagnosis, underlying medical or pre-existing trauma conditions, return to work potential and target to modified duty and full duty and recovery time-frames with the medical providers.
Communication of the assessment information will be discussed, faxed or emailed to the claim representative and employer following the assessment process. Critical events, complications, or issues will be discussed immediately with all parties to assist with claim review.
Field Case Management
Field Case Management (FCM) provides comprehensive services to assist employers, third party administrators and insurance carriers to bring a workers’ compensation case to resolution.
Telephonic Case Management
Telephonic Case Management (TCM) employs the same comprehensive services as field case management services but does not include face-to-face contact with the injured worker or medical providers.
Medical Management Solutions
Medical Management Solutions (MMS) offers a blend of field case management and telephonic case management services. MMS includes all aspects of telephonic case management services but also provides for the inclusion of task assignments.
Nurse Consultant Services
Everest Care Managment (ECM) provides nurse consultant services to assist claims representatives in future management of a file. A case manager/injured worker relationship is not established for consultative services.